Accessibility Statement

Last updated: March 26, 2026

BecomeACitizen.ca is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AAstandards. These guidelines explain how to make web content more accessible to people with a wide range of disabilities.

Accessibility Features

BecomeACitizen.ca includes the following accessibility features:

• Keyboard navigation — All interactive elements can be accessed using a keyboard
• Screen reader compatibility — Semantic HTML and ARIA labels are used throughout
• Colour contrast — Text meets WCAG AA contrast ratios against backgrounds
• Responsive design — The site works on all screen sizes and orientations
• Skip navigation links — Skip to main content link available on all pages
• Alt text — Descriptive text is provided for meaningful images
• Focus indicators — Visible focus states on all interactive elements
• Dark mode — Reduced brightness option for light-sensitive users
• Text resizing — Content reflows properly when text is enlarged up to 200%
• Language options — Content available in English and French

Assistive Technology

BecomeACitizen.ca is designed to be compatible with:

• Screen readers (NVDA, JAWS, VoiceOver)
• Screen magnification software
• Speech recognition software
• Browser accessibility extensions

Known Limitations

We are aware of the following limitations:

• Some third-party embedded content may not be fully accessible
• Older PDF documents may not be fully screen-reader compatible
• Some dynamic quiz interactions may require mouse or touch input

We are actively working to address these issues.

Feedback

We welcome feedback on the accessibility of BecomeACitizen.ca. If you encounter any barriers or have suggestions for improvement, please contact us:

• Email: support@becomeacitizen.ca
• Contact form: becomeacitizen.ca/contact

We aim to respond to accessibility feedback within 5 business days.

Applicable Standards

This statement was prepared in accordance with:

• Web Content Accessibility Guidelines (WCAG) 2.1
• Accessible Canada Act (Bill C-81)
• Ontario Accessibility for Ontarians with Disabilities Act (AODA)