Privacy Policy
Last updated: November 8, 2026
BecomeACitizen.ca ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
Account Information: When you create an account, we collect your email address, display name, and optionally your province/territory selection.
Usage Data: We collect information about how you use the service, including test scores, study progress, and time spent on the platform. This data is used to personalize your learning experience.
Technical Data: We automatically collect certain technical information including browser type, device type, and IP address for security and analytics purposes.
Analytics Data: If you accept analytics cookies, we use Google Analytics to understand how visitors use the site, such as pages viewed, time on page, scroll depth, buttons clicked, quiz answers and where visitors leave. When you are signed in, we attach a random account ID (never your name or email) along with your plan and province so we can see how the service is used across visits and devices. You can decline analytics cookies in the cookie banner at any time.
Advertising Measurement: If you accept cookies, we tell Google and Meta (Facebook) when someone signs up, starts a trial or buys, so we can see which ads work. For these events we may share a hashed (one-way scrambled) copy of your email address, your browser type and IP address. With the same consent, Google may show our ads to people who visited the site (remarketing). If you decline cookies, none of this is shared.
2. How We Use Your Information
- To provide and maintain our citizenship test preparation services
- To track your study progress and personalize your learning experience
- To process payments for premium features
- To communicate with you about your account or service updates
- To improve our question database and study tools
- To comply with legal obligations
3. Data Storage & Security
Your data is stored securely using Supabase (hosted on AWS) with encryption at rest and in transit. We use industry-standard security practices including Row Level Security (RLS) to ensure users can only access their own data.
4. Third-Party Services
- Supabase: Authentication and database hosting
- Stripe: Payment processing (we never store your card details)
- Hosting provider: Website hosting and content delivery
- Google Analytics and Google Ads: Website usage statistics and ad measurement (only with your consent)
- Meta (Facebook) Pixel and Conversions API: Ad measurement (only with your consent)
- Brevo and Resend: Sending the emails you ask for, study tips and account emails
- Google OAuth: Optional sign-in method
5. Your Rights (PIPEDA Compliance)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access your personal information held by us
- Request correction of inaccurate information
- Withdraw consent for data collection
- Request deletion of your account and associated data
6. Cookies
We use essential cookies for authentication and session management. With your consent, we also use Google Analytics and Meta cookies to measure how the site is used and how well our advertising works. We do not sell your data to third parties. You can decline analytics cookies in our cookie banner, or disable cookies in your browser settings, but disabling essential cookies may affect the functionality of the service.
7. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at [email protected].